This sends a clear message to people that their needs have not been considered. The toilets of restaurants and cafés are often upstairs or downstairs and the music playing is so loud that those who are hard of hearing have no chance of making conversation. And it's only since I started running this project that I have really realised just how inaccessible much of London is. There is a lot of disconnectedness and loneliness. The LGBTQ community has lost many of our queer spaces over the past few years and older LGBTQ people are telling me that they don't know where they can meet people.
'Between them they have an incredible pool of experience, skills and wisdom, but instead of being valued they feel overlooked or patronised. “A lot of our clients feel that as they have aged, they have been pushed to the wayside,' Katharine says.